How to block the chat for specific IPs
Crisp allows you to block the chatbox for some IPs, to prevent them from messaging you.
Here is how to proceed:
- Go to your Crisp dashboard
- Head over to the Settings from the bottom-left icon
- Navigate to Settings > Chatbox Settings > Chatbox Restrictions
- Click on the Add a blocked IP button
Here are a few examples:
44.192.61.10
will hide the chatbox only for this IPv42607:f0d0:1002:51::4
will hide the chatbox only for this IPv644.192.61.10/24
will hide the chatbox only for all IPs from 44.192.61.1 to 44.192.61.1254
💡 Want to have a better view of this feature? Here is a detailed page about visitor banning.
Updated on: 24/02/2025
Thank you!