How to change to chatbox position to the left?

Want to turn things around and display the hatbox on the left-side? Search no more, this is possible!

Here's how to proceed:

• Go to the Crisp app
• Click on the Settings icon from the bottom-left navigation bar
• Navigate to Settings > Chatbox Settings > Chatbox Appearance
• Toggle the option "Reverse the position of the chatbox (Show on the left)

That's it! And if you'd like to define the exact position of the chatbox, this is possible from our Mini plan and onwards. Check out this guide to learn how to do this with the "Customization" plugin

Updated on: 24/02/2025