How to hide the chat on specific countries

Crisp allows you to hide the chatbox for some countries.

Here is how to proceed:

Go to your Crisp dashboard
Head over to the Settings from the bottom-left icon
Navigate to Settings > Chatbox Settings > Chatbox Restrictions > Hide chatbox for countries
Click on the Add a blocked country button and select the countries to block

The chat will be blocked then for those countries.

Blocking countries

Updated on: 24/02/2025

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