Articles on: Inbox

How to remove an agent from my workspace

Removing an agent from a workspace immediately revokes their access to that workspace and its conversations.

If someone leaves the team or should no longer access the Inbox, an owner can remove them from the workspace settings. This does not delete their Crisp account globally. It only removes their access to the specific workspace.

Only workspace owners can remove agents.

Remove an agent from the workspace

Open Crisp.
Go to Settings → Workspace Settings → Operators in the Team.
Remove the agent from the workspace member list.

Remove an agent from the workspace members settings

This action removes the user from the workspace only. It does not delete their Crisp account.

Updated on: 19/04/2026

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