How to remove "We run on Crisp" branded links?
By default, we show We run on Crisp links in the chatbox and in emails we send to/from your visitors.
De-branding of the Crisp chatbox and emails comes with a paid Plus Plan.
De-branding is not possible during trials (even if it shows in the Plus features). Once you choose to continue using Crisp Plus after your trial, and thus you upgrade to paid Crisp Plus, the "We run on Crisp" label will disappear from your chatbox and email. The branding is removed as soon as your first payment is successfully processed , which occurs 2 hours after an upgrade. If the branding is still there after this 2 hour timeframe, you should contact our support.
De-branding of the Crisp chatbox and emails comes with a paid Plus Plan.
De-branding is not possible during trials (even if it shows in the Plus features). Once you choose to continue using Crisp Plus after your trial, and thus you upgrade to paid Crisp Plus, the "We run on Crisp" label will disappear from your chatbox and email. The branding is removed as soon as your first payment is successfully processed , which occurs 2 hours after an upgrade. If the branding is still there after this 2 hour timeframe, you should contact our support.
Updated on: 04/11/2024
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