Articles on: Integrations

How to synchronise Crisp contacts with Microsoft Dynamics 365?

The Microsoft Dynamics 365 integration allows you synchronise your Crisp's contacts with Microsoft Dynamics 365. In this article you will learn how to install the plugin and get it working.


Microsoft Dynamics 365 integration is available through a monthly payment


How does the Microsoft Dynamics 365 plugin work with Crisp?


Our Microsoft Dynamics 365 integration allows automatic synchronisation with Crisp regarding your contacts and all the information that goes along.


How do I install the Microsoft Dynamics 365 integration?


  1. Connect to Crisp
  2. Click on "Plugins"
  3. Search for "Dynamics 365"
  4. Install the plugin



  1. Browse to: https://admin.powerplatform.microsoft.com/environments
  2. Select the environnement you wish to push Crisp contacts in.


Microsoft Dynamics 365 environment example


  1. Copy the environnement URL and paste it in the plugin configuration page.


Microsoft Dynamics 365 plugin configuration page

  1. Click on connect and follow the steps.


Updated on: 28/02/2025

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