Crisp is integrated with Zapier so you can automate your customer workflow.

1 - Integrate Zapier with Crisp

Crisp is not public yet on Zapier. To access to the Zapier plugin:

A Crisp Unlimited account is required
Go to app.crisp.chat
Then go to the plugins section
Zapier plugin then

Click Connect with Zapier

2 - Create your first Zap

For now, Crisp provides 4 Triggers

Message Incoming, that triggers when a visitor sends a message
Message Sent, that triggers when an operator sends a message
New Contact, that triggers when a new Contact is created
New Segment, that triggers when a new Contact is created

3 - Connect your Crisp account

For this step, you will need your Crisp Website ID, provided on step 1

Connect your Crisp account. You will have to provide:

Your Crisp email/password
The crisp Website ID

4 - Plug Crisp with a third party app

Link Crisp with a CRM

Use the New Contact trigger and then link your Zap with a third party CRM such as Zoho CRM, Hubspot, or Pipedrive.

Notify on new Conversation

Use the New Conversation trigger and then link your Zap with SMS App.

Store your messages

Use the Incoming Message trigger and then link your Zap with Dropbox or Spreadsheet.
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