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Integrations
How to use Crisp integrations to external services.
How does the Slack integration work?
Crisp provides a Slack integration, that is included in all our paid plans. The Slack integration lets you receive customer questions in your Slack group. You can even answer from there. Crisp for Slack lets you receive visitor messages in Slack Video Tutorial How do I link Crisp to
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How to setup Crisp with Whatsapp
Billions of users are using WhatsApp. Using Crisp, WhatsApp users can contact you directly and you can handle them directly from your Crisp Inbox. Overview WhatsApp Business API was announced at the end of 2017. Today, this feature is API is still in closed beta. As the applications for this program are closed since the beginning, we chose to integrate with Twilio, which partners with WhatsApp since 2017. As the Crisp WhatsApp integration is build exclusively with Twilio, you need a **p
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How to link Crisp with Facebook Messenger?
Crisp is integrated with Facebook Messenger so you can reply to your Facebook customers directly from Crisp! Video Tutorial Link Crisp with Messenger Go to app.crisp.chat Go to plugins Click on Messenger Connect with Messenger Choose your page Troubleshooting I can't see my Facebook Page in the list Facebook changed recently their login system
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How to install Crisp with Telegram?
If you need help to link Crisp with Telegram, click on this tutorial! Link Crisp with Telegram Go to app.crisp.chat Go to plugins Click on Telegram Create your Telegram Credentials Contact Botfather and then launch the command: /newbot Provide the Name of your bot Fill the Username. The name must end with Bot, this
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How to integrate Crisp with Twitter?
Here is how to integrate Crisp with Twitter, so you can receive direct messages from Twitter and reply from Crisp. 1. Create your Twitter Project & Twitter App Go to your Developers portal dashboard Click "Create Project" Give your Project a name Select "Making a bot" for the use case Give your project a description and you will be redirected to create an App Give
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How to Connect Crisp with Segment.com
Crisp provides a Segment.com integration, that is included in all our Unlimited plan. The Segment integration lets you sync all your data from third-party sources to Crisp using Segment. Meaning Crisp is a destination. Connect to your Crisp Dashboard Go to app.crisp.chat Go to the plugins section Search the plugin “Segment” Click “Connect to Segment” to auto-configure Crisp with segment Crisp should be then abl
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How to setup the Twilio Plugin
Integrate with Twilio to connect with users using SMS messages Link Crisp with Twilio Go to app.crisp.chat Go to plugins Click on Twilio Provide your Account SID and Account Token Choose a Phone Number Troubleshooting I don't receive any SMS in Crisp In this case, Crisp might fail to configure a webhook. Usually, it's because there is a conflict with
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How to Use The Zapier Integration
Crisp is integrated with Zapier so you can automate your customer workflow. Zapier helps you to connecte tools without any coding skills. That's the best way to use all the tools you love while using Crisp. Integrate Zapier with Crisp Crisp is not public yet on Zapier. To access to the Zapier plugin: A Crisp Unlimited account is required Go to app.crisp.chat Then go to the plugins section Zapier plugin then ![Click Con
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How to link Crisp to Zendesk (deprecated)
Available from Crisp Unlimited, Crisp Zendesk plugin allows you to reply to Crisp messages directly from Zendesk. People will be able to send messages over the Crisp Livechat and your agents will be able to reply using Zendesk. 1. Install the Crisp App on the Zendesk Marketplace Go to https://www.zendesk.com/apps/support/crisp/
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How to Link Crisp with Line?
LINE is a Japan-based messaging app that is used by over 600 million users worldwide. Here is how to Integrate Line with Crisp! Pre-Requisites You need an active Line account Line Integration is available from the Crisp Unlimited plan You need a Line paid account, otherwise, you won't be able to reply to Line customers. Create a Line Messaging API Channel Go to developers.line.me C
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How to use the Salesforce integration with Crisp ?
Crisp provides a Salesforce integration, that is included in our unlimited plan. The Salesforce integration lets you submit your Contact data from Crisp to salesforce. How does the Salesforce plugin works with Crisp ? Our Salesforce integration allows automatic sync with Crisp regarding your contacts and all the information that goes along. Your sales team will never get bored again ! How do I link Crisp to Salesforce
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What are plugin permissions?
As a Crisp user, you may want to connect plugins to your website on Crisp, in order to extend it with features such as integrations to other SaaS you use, or community plugins that do a specific thing that is not available in the Crisp base software. Plugins may need to access your Crisp data, and modify it. Permissions restrict what they have access to, and provide you knowledge of what plugins do to your data. **Permissions can be viewed in the plugin details in your Crisp dashboard, for
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How to connect Crisp with Mailchimp
Crisp provides a MailChimp integration, that is included starting Crisp Pro plan. The MailChimp integration lets you sync your Crisp contacts to Mailchimp. Go to the Crisp Plugins Go to app.crisp.chat Go to the plugins section Search for Mailchimp Connect with Mailchimp Once you click Connect with Mailchimp, you will be redirected to the OAuth process on
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How to connect Crisp to Hubspot?
This plugin is available in Crisp Unlimited, Crisp Hubspot plugin is dual-sync. 1. Connect Crisp to Hubspot Got to Crisp's plugins section Click on Connect to Hubspot Once redirected to Hubspot, click Grant Access The plugin is now connected and ready to use! 2. How it works? All the new contacts you add on Hubspot are directly a
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How to link Crisp with Instagram DM?
Crisp is integrated with Instagram so you can reply to your Instagram DMs and Stories reactions directly from Crisp! Video Tutorial Before Getting Started Then on the Facebook Business Manager, make sure Instagram is connected to your Business Page: Go to ht
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How does the Discord integration work?
Crisp provides a Discord integration, that is included in our Unlimited plan. The Discord integration lets you receive customer messages in a Discord channel. You can even answer from there. How do I link Crisp to Discord? You can link your existing Crisp website to Discord, by enabling the Unlimited plan on the target website, and then configuring the Discord integration: Go to: [https://app.crisp.chat](https://app
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How to set up Crisp with Pipedrive?
Available on Crisp Unlimited, Crisp Pipedrive plugin is dual-sync. 1. Connect Crisp to Pipedrive Go to : Pipedrive Marketplace Click Install Choose your Crisp website Allow the permissions All is now set up and your future contacts are ready to be added! 2. How it
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How does the Trello Integration work?
Trello is a project management software that is used all over the world by many companies. Using Crisp, you can now use Trello from your inbox, without leaving our tool, which is a huge improvement in terms of productivity. Here is how you should activate the Trello integration. How do I link Trello and Crisp? You can link your existing Crisp website to Trello, by enabling the Unlimited plan on the target website, and then configur
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How to link Crisp with GitHub Issues?
How to use Crisp with GitHub?
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How to synchronise Crisp contacts with Microsoft Dynamics 365?
The Microsoft Dynamics 365 integration allows you synchronise your Crisp's contacts with Microsoft Dynamics 365. In this article you will learn how to install the plugin and get it working. How does the Microsoft Dynamics 365 plugin work with Crisp? Our Microsoft Dynamics 365 integration allows automatic synchronisation with Crisp regarding your contacts and all the information that goes along. How do I inst
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How to connect Aircall with Crisp?
Phone calls is still one of the most frequent channel customers use to get in touch with companies. By connecting Aircall to Crisp, you can now receive and start phone calls straight from your Crisp inbox. Here is how. Through this guide, you'll get everything you need to get your Aircall account connected to Crisp. You don't have an account on Aircall? Get in touch with us so you can benefit from our incredible partnership offer. How to inst
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How to connect Ringover with Crisp?
Phone calls are still one of the most frequent channels customers use to get in touch with companies. By connecting Ringover to Crisp, you can now start phone calls straight from your Crisp inbox and receive messages and notes about your calls. Here is how. Through this guide, you'll get everything you need to get your Ringover account connected to Crisp. How to install the Ringover integration? To centralize all y
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How to connect Viber with Crisp?
Looking for instructions on how to set up your Viber Bot with Crisp? This article will show you how to easily connect Viber to Crisp and configure the welcome messages. You can also use Crisp features such as shortcut replies, the helpdesk, the chatbot private notes and reminders
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