Articles on: Integrations

How to install Crisp with Telegram?

If you need help to link Crisp with Telegram, click on this tutorial!

Telegram integration is available from the Crisp Mini plan



Link Crisp with Telegram



Go to app.crisp.chat
Go to plugins
Click on Telegram

Create your Telegram Credentials



Contact Botfather and then launch the command: /newbot

Provide the Name of your bot
Fill the Username. The name must end with Bot , this is requested by Telegram. For instance, you can use AcmeCorpBot
Telegram will then create a token. Save this token somewhere.

Go back to crisp



Paste the token generated by Telegram
Click "Connect to Telegram"

Want to know more about Telegram Integration? Get a clear view of our social inbox for customer service

Updated on: 04/11/2024

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