Why MagicType is not working?
MagicType is a great feature to quickly reply to your users. This guide includes most cases where MagicType is not disabled.
Crisp respects the DoNotTrack protocol.
Your users may have enabled this feature in their browser. As Crisp respects privacy, we automatically disable MagicType in this case.
MagicType requires extra network usage. MagicType may be disabled for users using Crisp on a slow network (Edge, bad Wi-Fi connection).
As MagicType requires extra network usage, we stream new users when a new space is detected.
Here are few examples:
"Hello" will not enable MagicType
"Hello, how are you" will enable MagicType
1. DoNotTrack
Crisp respects the DoNotTrack protocol.
Your users may have enabled this feature in their browser. As Crisp respects privacy, we automatically disable MagicType in this case.
2. Slow networks
MagicType requires extra network usage. MagicType may be disabled for users using Crisp on a slow network (Edge, bad Wi-Fi connection).
3. Small strings
As MagicType requires extra network usage, we stream new users when a new space is detected.
Here are few examples:
"Hello" will not enable MagicType
"Hello, how are you" will enable MagicType
Updated on: 31/10/2024
Thank you!