Articles on: Billing & Pricing

How to apply to the Startup program

Learn how to apply for Crisp startup and non-profit discount programs.


Crisp offers discount programs for eligible startups and non-profit organizations. These discounts are reviewed manually by the Crisp team and are available on Essentials and Plus plans only.



Startup Program


The Startup Program is designed for young companies that are starting to grow and need a complete support platform at a reduced rate.


You may qualify for the Startup Program if your company:

  • Is a new Crisp customer
  • Has raised less than $1M in funding
  • Has existed for less than 3 years


Startup discount amount


If your company is eligible, Crisp can apply a 30% discount code to your subscription.


The discount is designed to stay attached to your subscription rather than expire after a short trial period, as long as the subscription remains eligible and the discount code stays active.


Apply to the Startup Program


Contact Crisp through the live chat and share the information needed for review.


Prepare the following details before applying:

  • Your website URL
  • A short description of your business and services
  • Your business registration certificate


The Startup Program is available on Essentials and Plus plans only. It is not available on the Mini plan.



Non-profit Program


Eligible non-profit organizations can request a reduced rate for Crisp.


Non-profit discount amount


The non-profit program provides a 50% discount on Essentials and Plus plans, provided Crisp can verify the required information.


Apply for the non-profit discount


You can share the required documents directly in the Crisp live chat or email them to support@crisp.chat.


Prepare the following details before applying:

  • Your website URL
  • A short description of your organization and services
  • Your business registration certificate
  • An official document proving your non-profit status or tax exemption


Once the request is approved, the discount is applied by the Crisp team.


The non-profit discount is available on Essentials and Plus plans only. It cannot be combined with other rebate programs unless Crisp explicitly confirms otherwise.


Updated on: 03/05/2026

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