How to switch to a Yearly subscription billing

Learn how to switch a Crisp workspace from monthly to yearly billing.

Crisp plans are billed monthly by default, but you can switch an eligible workspace to yearly billing from the plan settings. Once yearly billing is enabled, the workspace is billed for the full year at the next renewal and the following renewal happens 12 months later.

Switch a plan to yearly billing

Go to Crisp, then open Settings → Billing Settings → Plans & Subscriptions.

To enable yearly billing:

Find the workspace plan you want to update
Click Monthly on the target plan
Select Yearly
Confirm the billing change

Switch a Crisp plan from monthly to yearly billing

Confirm yearly billing for a Crisp plan

The yearly mode applies only to plans paid with the payment method where it is enabled. If you manage several workspaces linked to different payment methods, review each workspace separately.

Understand the yearly charge

After switching to yearly billing, the next renewal charges the full year in advance. The next renewal date is then scheduled 12 months later.

Yearly payments are paid in advance. When you choose yearly billing, you should do so knowing that you cannot request a refund for the prepaid year.

If you are paying on behalf of a client or another team, confirm the billing arrangement before switching to yearly billing.

Updated on: 03/05/2026

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