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How to send targeted campaigns to your users.
How to use automated campaigns?
Automated campaigns are used to send emails to your users based on pre-defined event trigger filters. Write an email, schedule on which filter condition it should run for a given user, and activate it. This guide explains you how automated campaigns work and how to use them. Video Tutorial Don't forget to [subscribe to our Youtube Channel](https://www.youtube.com/channel/UCBgCqEfwt
How to setup a Custom Email Domain?
Custom Email Domain can be used to use your domain branding for all emails that Crisp sends to your users. Also, your users will be able to reply to your emails directly to your domain. This guide explains you how Custom Email Domain works, and how to setup it. Custom Email Domain is available in Crisp Unlimited, which comes with a ton of other handy features for your shared inbox. What Custom Email Domain do? The Custom Email Domain feature lets y
How to format campaign messages?
Campaign messages can include user-based context variables. You may use variables to quote the targeted user full name, their country, or even their company (if it's known). Markdown Campaigns Campaigns are formatted with Markdown by default. Markdown is a simple formatting language commonly used. Markd
What are email reputation pools? (email IPs)
When you use Crisp to send emails, some emails you send may have a positive feedback from users (they get read), or a negative feedback (they get marked as spam by users). This can affect the deliverability of your emails positively or negatively. By default, your Crisp emails, whether it be inbox message replies or campaigns, get sent via a pool of pre-heated email IPs that Crisp operates. **As the pool of email IPs is shared across all Crisp customers, it is important that users that
What are Email Campaigns recipient limits?
As every email provider, we need to limit the maximum number of recipients email campaigns can be simultaneously sent to. This is done to ensure best deliverability for everyone, and protect our platform from pesky spammers. Read more in this article about the campaign recipient limits that apply to your Crisp account, and how to get higher limits. Current campaign re
How to subscribe to the dedicated IP option
This tutorial covers how to use and subscribe to the a dedicated IP for your emails. By default, Crisp sends emails using shared IPs. It means that the IP used to send your Crisp emails can will be also used by other Crisp users. This solution is cost-effective but comes with a tradeoff: Your emails could have a bad reputation and are more likely to go to Spam Crisp uses different IP Reputation Pools, so we try to share IPs with brands that have the same behavior. Why using a dedicated