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Legal & Security
Legal requirements and questions about security
Privacy and data laws
What's Crisp EU GDPR compliance status?
The European Union General Data Protection Regulation (GDPR) is a regulation that aims at unifying EU member state data privacy regulations into a single regulation, enforced on the EU single market. This article describes the GDPR compliance status of Crisp.
How to sign my GDPR Data Processing Agreement (DPA)?
Companies using Crisp and handling European user data (ie. people living in the European Union) may need to sign a Data Processing Agreement (also called DPA), as part of GDPR requirements. This article explains how to get and sign your DPA.
Is the Magic Browse feature GDPR compliant?
Magic Browse is an innovative feature we offer. You can help your customer and lead them through your website directly and easily. This feature is available on the Unlimited Plan. How is it Working? MagicBrowse simply renders HTML and CSS contained on your website in an iframe on Crisp. It also reproduce mouse move and scroll. Is that GDPR compliant? First, Crisp is not storing anything on servers and this feature is fully passive. Also Magicbrowse is hiding by default so
Security on the Crisp Platform
How is security managed on Crisp services?
Crisp takes your security and the security of your website visitors very seriously. Our team implemented security best-practices at every level.
How to enable Two Factor Authentication?
You can add an extra layer of security to your Crisp account by setting up two-factor authentication. Here's how to enable 2FA in Crisp. What is two-factor authentication Multi-factor authentication (MFA; encompassing authentication, or 2FA, along with similar terms) is an electronic authentication method in which a user is granted acc